Helping Caregivers Locate Services
When helping my parents through the aging process, my sisters and I had a difficult time ciphering through all the information on the Internet. And that was 6 years ago, so I can imagine how difficult it must be today… with all the information that is at your fingertips!
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I would like to find out from a few family caregivers who read our posts.. how do you keep up with all this handy information and how do you know which are reliable and have solutions that meet your aging relative’s need? Our caregiving world has changed.. as you can see this tool that I’m using helps me “brighten” up my posts.. making it more meaningful to you and hopefully, becoming an enlightened resource that will help you, the family caregiver, as you wander through the elder care puzzle.
Some considerations when doing your research on helping Mom and Dad at home for services. Since I lived at a distance from my parents, it was difficult to interview, visit the potential provider, and contact their referrals. Here are a few tactics my family used to get the best services for our parents:
1. Made a list of what Mom and Dad were having trouble doing at home
2. Talked with them on how best we can help them get these done - usually it was, “well, Carol, you could just drive here on the weekends to help us.. you know we want to see you more.”
3. Before going home for the weekend or for a day or two; I completed my search online of all local resources with phone numbers, addresses, contact names, and email address
4. Before presenting to my Mom and Dad, I personally made contact with each of them and an appointment.. preferably at their location first.
5. At home (my parent’s) together we’d look through the list and made a priority of which services we needed first and foremost.
6. I personally visited the “provider’s facility” and talked with a few of their current clients.
7. My parents and I selected one from the list - their first priority and hired one that I felt most comfortable with - after Mom and Dad had an opportunity to visit with them and tried them out on a contingency basis.
8. From my home in Austin, I continued to stay in touch with the provider.. initially receiving daily updates until I felt reassured that Mom and Dad were okay accepting their help.
Tell me how you handle your Mom and Dad’s care - at a distance or from across the street.. other families will learn from your experience.

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